How It Works Controlled through the Wickedbone App (available for iOS and Android), and move it with its virtual joystick, choosing between Wickedbone’s available 9 motions: Roll Forward, Turn Around, Shake, Back Flip, Quick Spin, Front Flip, Lift Head, Quick Jump and Nod Head, and you’ll soon create and discover new action manner combos as it runs. ● TIPS FOR PLAYING WICKEDBONE: Wickedbone has been designed to be as safe, soft and strong as you want it and as your dog needs it to be.However, it might not be best to chew aggressively. If chewed on very hard bite marks may occur. ● You need to lift the bone-shaped rubber to charge the unit as there is no connector for the button. This is because the pets may tear the cover from the Wickedbone and swallow. You can also take this off directly, it will not affect use. However, you should be careful not to lose it. ● Although the Bluetooth connection range is up to 30 feet, we recommend that you stay within 10 feet for better stability. •Note at wickedbone can jump and spin on carpet and grass but in steering g needs to be put in fast mode to move on carpet and grass concrete it can do all movements For anything other returns or refund read our Returns Policy. We hope you enjoy playing with your pets. Your joy is our joy as well. -ABJ Pets Pre-Ordered products can take up to 14days for delivery.
First Smart Interactive dog Toy
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
Downloadable software products
Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com and send your item to: 8210 Maple Leaf Ct, Springfield VA 22153, United States.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
To return your product, you should mail your product to: 8210 Maple Leaf Ct, Springfield VA 22153, United States
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a traceable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.